Business Community Success Coordinator

HeartPress Published: July 3, 2019
Victoria, British Columbia
Internship Type
Salary range
Hours per week
Start Date
End Date


HeartPress is changing philanthropy by appealing to the modern philanthropist. Our online marketplace #BrokersOfGood allows businesses to connect with local non profits. Unlike other philanthropic sites, HeartPress' platform allows businesses to donate in more ways than just writing a cheque. Businesses are able to search opportunities to engage their employees in volunteer activities, pro bono services, in-kind donations and give financial support through team fundraising opportunities and cash donations.

Our Business Community Success Coordinator plays a role with both our online marketing, and research and business development for our business subscribers on our online marketplace #BrokersOfGood.

The successful candidate will research on-boarding strategies from successful SaaS companies to implement and maintain a successful on-boarding strategy for HeartPress. The candidate will monitor the progress of the on-boarding campaign and make changes based on the feedback received from customer activity.


Duties and responsibilities

  • Manage business partner solicitation and online on-boarding
  • Collaborate with a high-energy, cross-functional team 
  • Maintain an in-depth understanding of the product architecture and frameworks
  • Research new technologies, trends, and practices to strengthen our platform
  • Drive the process of improving our business user metrics, and performance
  • Offer recommendations of new ideas and improvements for the next iteration of the marketplace
  • Actively engage in building and integrating new product solutions

Knowledge and skills

  • Be customer centric with your approach to service
  • Experience with database management
  • Proficiency with Canva, InDesign, and WordPress
  • The ability to adjust and adapt to changing developments
  • Work well both independently and as a team online in a remote workplace 
  • An incredible eye for design and strong attention to detail
  • Prior experience working with business and charities is a plus

Education required

Bachelor Degree in Business, Communications, Marketing or related field.

Eligibility criteria

Career-Launcher Internships are funded by the Government of Canada under the Youth Employment and Skills Strategy. For program criteria information visit their website.


Qualified interns are:

  • Post-secondary graduates – this is not a requirement for residents of the Yukon, Northwest Territories and Nunavut applying for internships in those territories
  • Underemployed (employed below their level of education or work part-time)
  • Between 15 and 30 years of age at the start of the internship
  • Canadian citizens, permanent residents or persons granted refugee status in Canada*
  • Legally allowed to work according to the relevant provincial and Canadian legislation and regulations
  • Not receiving employment insurance during their internship
  • Available to work for at least six months
  • Not previous participants of a federal youth employment program

*Refugee protection must be conferred under the Immigration and Refugee Protection Act. Persons awaiting refugee status, as well as those who hold a temporary visitor visa, student visa or work visa, are ineligible to participate in a Youth Employment and Skills Strategy initiative.

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