FAQ
Consult our comprehensive FAQs for up-to-date information. Please note that each program has different eligibility requirements, application process, and payment structure.
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Funding
- Who funds the internship programs?
- Can the internship programs be stacked with other external funding options?
- Can I receive subsidies from more than one delivery organization to cover the expenses of the same internship?
- Can I receive subsidies from different delivery organization for different internships?
- Can the internship programs funding be combined with the CEWS?
Employer Eligibility
The Hiring Process
- Can an individual currently employed by the employer be recognized as an intern?
- Can an immediate family member be hired as an intern?
- If an employer already has a potential intern in mind, will Career Launcher support the hire?
- How can the Career Launcher team support employers that are unable to find a candidate for an approved internship?
- Do you provide any support for onboarding an intern?
Intern Eligibility
Application Process
- I have already participated as an employer in the Internship Programs, do I still need to create an account?
- How does the 3-step application process work?
- How long does it take to go through the application process for the internship programs?
- I applied for an internship; how long will it take for me to hear a decision back?
- I have been pre-approved and did not include a candidate in my initial submission. How do I send my selected candidate the participant information form (PIF)?
Reporting and Subsidy Payments
- Why do I need to submit my banking information to Colleges and Institutes Canada (CICan)?
- I have participated in the Internship Programs in the past and received payment by direct deposit. Do I need to send in my banking information again?
- I prefer to receive my subsidy payment by cheque. Is this possible?
- I have participated in the Internship Programs in the past and received payment by cheque. Do I need to send in my banking information?
- Once a contract is in place for the internship, how does the subsidy payment process work?
Technical Support
- I’m having a hard time using the application portal for the Internship Programs. How can I get support to move through each step in the process?
- I haven’t received a password reset email and it’s been over 10 minutes. What should I do?
- If you expected to but have not received an email from Career Launcher using the employer portal.
- Having tech issues? Try these general troubleshooting steps
